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• The use of our products requires certain physical strength and condition, the user should ensure that he or she has no physical, medical or mental condition which would impair his or her ability to operate or use the products. The user is solely responsible for the risks and the damages related thereto.
• The use of our products may entail unanticipated risks that could result in physical injury to the user, or damage to a third party or to a third party’s property, the user should be familiar with the proper use of the product, including all quick release mechanisms, brakes, throttles, and gear shifters prior to the use of products. The user is solely responsible for the risks and the damages related thereto.
• EZWheel is not responsible for any illegal use, non authorized use, misuse or abuse of products and the loss, damage, expense or injury resulting therefrom.
• EZWheel will not be responsible for any harm caused to the user or the other individuals. All purchasers & users of EZWheel’s products are personally liable for any injury or damages incurred to themselves or other individuals as a result of participation in the operation of our electric bikes and scooters.
• We suggest that the user subscribe for appropriate insurance coverage for the use of our products. The user is solely responsible for the fees and costs related to said insurance.

• We strongly recommend that the user wears an approved helmet and reflective or appropriate clothing as well as other protective and safety gears and accessories during your use of products.

• The use of our electric bikes and scooters may be subject to various rules and regulations at the municipal, provincial, and federal level. It is the user's responsibility to familiarize themselves with the applicable regional or territorial legislation and ensure compliance in order to safely operate our products
• Terms and conditions are subject to change without notice.

 Our shipping policy at EZWheel ensures a hassle-free experience for our customers:

Free Shipping: We provide complimentary shipping for all electric scooter models across Canada.

Processing Time: Orders are typically shipped within 2 business days of purchase.

Shipping Partners: We rely on trusted carriers such as UPS, FedEx, or Purolator to deliver your order promptly and securely.