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EZWHEEL | Who Are We?
High. Quality. Electric.
EZWHEEL is an approved electric bike and scooter shop in Canada.
100% Canadian owned and operated.
Why EZWHEEL
Here at EZWHEEL we bring the very best in electric scooter technology to consumers in Canada! We've partnered with a team of professionals nationwide that give us an edge on the latest tech advancements for e-scooters and allow us to give our customers the best prices.
With this kind of fun and highly innovative transport, we invite all adventurers to savour and indulge in the wonder of electric scooters.
HIGH-QUALITY PRODUCTS
Our products are built with the high quality standard components in the industry. Therefore, our electric scooters are the most reliable in the market to ensure your safety running smoothly on its wheels, sturdy make and stabilizing sensors.
All our products are certified with CE, FCC, UN38.3, UL, MSDS safty standards.
- 6-month limited warranty on electronic defects and 12-months for mechanical defects
- Certified battery and charger
- Afforable shipping rates all over Canada
WARRANTY INFORMATION
Electric scooters are not street legal in most cities in Canada, please understand your local regulations before purchasing. All goods carry a standard warranty offered under Canadian law; the hardware we sell is tested before we receive it. Please note warranty only covers a manufacturing defect, not a fault caused by incorrect use or assembly. Please check your order as soon as you receive it, if there is any concerns please contact us. Also, please keep the warranty and proof of purchase (i.e. receipt, email, etc.)
Limited warranty
1- 6-month defect warranty for all electrical parts.
2- 1-year warranty for motor.
2- Parts and Labors are 100% cover. Shipping back to EZWHEEL and re-ship to the client are on client’s charge.
The warranty will not be covered under the following conditions:
1. Malfunction due to misuse including stunt and competition riding.
2. Malfunction caused by unauthorized modifications, disassembling, or repair.
3. Accidental damage or malfunction due to unsuitable storage.
4. Unmatched warranty/proof of purchase and product
5. All surface and physical damages.
6. Hacking and re-programming.
7. Water damage caused by long rides in the rain or soaking in water
8. Flat tire or tire leaking air.
9. Wear and tear resulting from regular or irregular usage (including gradual degradation of the battery)